Privacy Policy

FANLCO TECHNOLOGY LTD ("we", "us", or "our") operates the FocusGrow mobile and web application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use FocusGrow. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or use FocusGrow, we may collect:

• Account information such as your name, email address, and profile photo (if you choose to provide one)
• Authentication credentials when you sign in via email, Apple Sign In, or Google Sign In
• Focus and productivity data you enter, including focus sessions, timers, goals, habits, notes, and custom labels
• Preferences and settings within the App, such as notification preferences, themes, and language
• Communications you send to us, including support requests and feedback

1.2 Information Collected Automatically

When you use FocusGrow, we may automatically collect:

• Device information, including device model, operating system version, unique device identifiers, and mobile network information
• App usage data, such as features used, session duration, crash reports, and performance diagnostics
• Log data, including IP address, access times, pages or screens viewed, and referring app or URL
• General location information derived from your IP address (we do not collect precise GPS location unless you explicitly enable a location-based feature)

1.3 Information from Third Parties

If you choose to sign in through a third-party service (such as Apple or Google), we may receive basic profile information permitted by that service, such as your name and email address. We do not receive your third-party account password.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain FocusGrow and its core features
• Sync your focus sessions, goals, and statistics across your devices when you use cloud sync
• Personalise your experience and remember your preferences
• Send you service-related notifications, such as focus reminders and goal updates (you may disable these in settings)
• Monitor and analyse usage trends to improve the App's performance and user experience
• Detect, prevent, and address technical issues, fraud, or abuse
• Respond to your enquiries and provide customer support
• Comply with legal obligations and enforce our terms

3. Legal Basis for Processing (UK & EEA Users)

If you are located in the United Kingdom or European Economic Area, we process your personal data on the following legal bases:

• Contract: Processing necessary to provide the App and services you request
• Legitimate interests: Improving the App, ensuring security, and preventing misuse
• Consent: Where you have given explicit consent, such as for optional marketing communications or analytics
• Legal obligation: Where required by applicable law

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating the App, such as cloud hosting, analytics, crash reporting, and customer support providers. These parties are contractually required to protect your data and use it only for the services they provide to us.
• Legal requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of FANLCO TECHNOLOGY LTD, our users, or others.
• Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With your consent: When you explicitly agree to share information with a third party.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App. If you delete your account, we will delete or anonymise your personal data within a reasonable period, except where we are required to retain it for legal, accounting, or security purposes.

Aggregated or anonymised data that cannot reasonably be used to identify you may be retained indefinitely for analytics and product improvement.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and secure cloud infrastructure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to certain exceptions
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

You can exercise many of these rights directly within the App settings, including exporting or deleting your data. You may also contact us using the details below. We will respond within the timeframes required by applicable law.

If you are in the UK or EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO).

8. Children's Privacy

FocusGrow is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

9. International Data Transfers

Your information may be processed and stored in the United Kingdom or in other countries where our service providers operate. Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities.

10. Third-Party Links and Services

FocusGrow may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App, by email, or by posting a notice on this page and updating the "Last Updated" date. Your continued use of FocusGrow after the effective date of the revised policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

FANLCO TECHNOLOGY LTD
5 SOUTH CHARLOTTE STREET
EDINBURGH
UNITED KINGDOM EH2 4AN
Email: admin@fanlcotech.uk
Phone: +44 (0)131 123 4567